Solve "Can't see shared mailbox in Outlook" Error

28 May 25 11:16 am

Solve "Can't see shared mailbox in Outlook" Error

If you can’t see a shared mailbox in Outlook, it’s often due to permission issues, incorrect configuration, or synchronization delays. Manually resolving this involves ensuring you’ve been granted the necessary permissions by the mailbox owner through Microsoft 365 admin settings. Once permissions are set, you can add the shared mailbox by navigating to **File > Account Settings > Account Settings > Change > More Settings > Advanced**, then clicking **Add** under "Open these additional mailboxes" and typing the shared mailbox name. However, this process can be time-consuming and prone to errors, especially if settings aren't properly configured or if there's mailbox corruption. Moreover, shared mailboxes sometimes fail to appear due to PST file corruption or profile issues, which complicate the recovery.

A more efficient solution is using the **Ciagti Outlook PST Repair Tool**. This tool not only repairs corrupted PST files but also recovers and restores missing shared mailbox data, allowing it to reappear correctly in Outlook. It simplifies the process by automatically scanning and repairing issues that are otherwise difficult to identify manually. With an intuitive interface and advanced recovery features, Ciagti ensures seamless access to shared mailboxes without the usual manual hassles.