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Multiple Problems with Affilotheme

cherrytree
Posts: 20
Joined: 28 May 09
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Multiple Problems with Affilotheme

have had a lot of problems with affilotheme that i have installed all the features needing
"drag and drop" not working(for instance "Menus" ect,,).

Have no RSS FEED At all(at least not at common url for it.( [Link no longer available] ).

Have Now Discovered when I Go to "Theme Options" if I Try to Click on The "Navigation Settings" Tab "Colors and Fonts",and "Post Settings" Tab Can Access None of Them and When I Try I Get This Message "You do not have sufficient permissions to access this page." and I'am Fully Logged in With The Username and Password I Have Created!!.

Please Need Some Advice and HELP ON WHAT TO DO!!!
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Site Admin
cecille.l
Posts: 6991
Joined: 25 Feb 11
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Hi cherrytree,

I apologize for any inconvenience caused. Could you please make sure you are running the most current version of Affilotheme (4.0.1841)? If not, please update the theme by going to Affilotheme > Misc Settings

I appreciate your patience and hope to hear from you soon.
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Cecille


Step by step guide to "Penguin-proofed" sites : www.affilorama.com/affiloblueprint


Add us on Google Plus: http://www.affilorama.com/googleplus
 
cherrytree
Posts: 20
Joined: 28 May 09
Trust:
Yes Of Course Running The Latest Version of Affilotheme and Wordpress any and all Plug ins up to date
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Site Admin
cecille.l
Posts: 6991
Joined: 25 Feb 11
Trust:
Hi cherrytree,

I'm sorry to hear you're still having issues with Affilotheme. Would it be possible to give us temporary access to your Wordpress admin area to check what's causing the error? If so, please send us your site URL and the temporary login details.

You may create a temporary administrator user in the 'Users' menu of your WordPress site. From your dashboard, go to users on the left hand side. From there you can add a new user, and set the status to admin. then once the staff is done, you can delete the user or change the password.

You may send it to us through the contact form on our support page.

I appreciate your patience and hope to hear from you soon.
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Cecille


Step by step guide to "Penguin-proofed" sites : www.affilorama.com/affiloblueprint


Add us on Google Plus: http://www.affilorama.com/googleplus
 
el kraken.net
Posts: 114
Joined: 14 Feb 12
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cecille.l wrote:Hi cherrytree,

I apologize for any inconvenience caused. Could you please make sure you are running the most current version of Affilotheme (4.0.1841)? If not, please update the theme by going to Affilotheme > Misc Settings

I appreciate your patience and hope to hear from you soon.

Hi cecille, i know this post is old, but i have exactly same problem i can not access to Appearance > Theme Options >
-Navigation Settings
-Colors And Fonts
-Post Settings
I get the same error on this 3 menus :
You do not have sufficient permissions to access this page.
What could be happening
Thanks!!!
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el kraken.net
Posts: 114
Joined: 14 Feb 12
Trust:
HEEEEEEEEEEEEEEEEYYYYY I found what the problem is, look!!!!
If you go to : Affilotheme > Design and Appearance
AND if you go to:
Appearance > Theme Options Is exactly the same menu BUT in this last one is where you get the error, if you go to the first one: Affilotheme > Design and Appearance you can navigate throughout all tabs with no problem.
HA !!!
Bye :)
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Site Admin
cecille.l
Posts: 6991
Joined: 25 Feb 11
Trust:
Hi angelnewsletters,

I'm glad to hear the issue has been resolved. The Affilotheme interface has changed a bit on the last update. There are less tabs under the Affilotheme option with the Wordpress Dashboard as most of the options like Colors and Fonts, Post Settings and Design and Layout are now under Affilotheem > Design and Layout.

Have a good day!
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Cecille


Step by step guide to "Penguin-proofed" sites : www.affilorama.com/affiloblueprint


Add us on Google Plus: http://www.affilorama.com/googleplus
 
brad9
Posts: 94
Joined: 01 Feb 13
Trust:
This is most unfortunate. I've never tried it, and hope the bugs are fixed before I do.
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Site Admin
cecille.l
Posts: 6991
Joined: 25 Feb 11
Trust:
Hi Brad,

We're constantly working on improving the theme. If you've purchased the theme and are running into installation issues, then please let us know so we could assist you. You may also refer to our Affilotheme support page for information and assistance.

Have a good day!
  • 0
Cecille


Step by step guide to "Penguin-proofed" sites : www.affilorama.com/affiloblueprint


Add us on Google Plus: http://www.affilorama.com/googleplus
 

This topic was started on Aug 02, 2013 and has been closed due to inactivity. If you want to discuss this topic further, please create a new forum topic.

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