Need a new web host or having a problem with a script? Tips and advice on the best way to design, build and maintain your most valuable asset - your website!

How do I access my MX records?

workzmart
Posts: 2
Joined: 31 Aug 16
Trust:

How do I access my MX records?

Hi,

I was on the phone with Go daddy because my email info@mistressinyou.com does not work, I can send, not receive they said that I needed access to the MX Records. I have Affilojetpack my website is mistressinyou.com. I would like to know how do I get access or would like to know if there is a process for this situation.

Thank you in advance
  • 0
Site Admin
cecille.l
Posts: 7018
Joined: 25 Feb 11
Trust:
The email address in Affilojetpack Hosting where your website is hosted is an email forwarding address only. This means that all emails sent to that email address will be forwarded to your personal email address.

If you want to send and receive emails from your domain email address, then you need to purchase email services from your domain register and we will tell you how to configure the MX records, or you can follow the steps on the following video :
https://www.affilorama.com/videos/566894

All the best!
  • 0
Cecille


Step by step guide to "Penguin-proofed" sites : www.affilorama.com/affiloblueprint


Add us on Google Plus: http://www.affilorama.com/googleplus
 
workzmart
Posts: 2
Joined: 31 Aug 16
Trust:
Cecile,

Thank you for your reply, yes I did purchase email services from Godaddy. My main problem is that If I change DNS to point to my Affilojepack website, my Godaddy email goes down. Godaddy was telling me I needed to configure my MX records which are not on their end as my DNS is manage on this end. I would like to know if is something I can do or you do.
  • 0
Site Admin
cecille.l
Posts: 7018
Joined: 25 Feb 11
Trust:
The domain name is registered with GoDaddy. What you need to do is point the nameservers back to Godaddy's. Then, access the A/MX records from within your GoDaddy account, and change the A record (only the A record!) to the IP address of your Affilojetpack website.

I suggest you send an email to our support team so we can give you the IP address for your website.

All the best!
  • 1
Cecille


Step by step guide to "Penguin-proofed" sites : www.affilorama.com/affiloblueprint


Add us on Google Plus: http://www.affilorama.com/googleplus
 

This topic was started on Nov 29, 2016 and has been closed due to inactivity. If you want to discuss this topic further, please create a new forum topic.