Thank you for contacting Yahoo! Billing.
I understand you've contacted us for a refund of your Directory Listings
order. I'll be happy to address this today.
I've closed your Directory Listings order, however, I regret that we
would be unable to provide you with a refund for your Yahoo! Directory
Submit account. When signing up for a Yahoo! Directory Submit, you
agreed to the Yahoo! Directory Submit Terms of Service which states
clearly our refund policy and how the service operates:
2.0 DESCRIPTION OF YAHOO! EXPRESS SERVICE
2.2 In order for Yahoo! to consider your site for inclusion in the
Directory, you must submit a valid credit card number as part of the
registration form. You agree that your credit card will be charged the
then current, applicable NON-REFUNDABLE fee for initial consideration
for Yahoo! Directory Submit. If your site is included, you agree that
after one year, your credit card will be charged the Recurring Annual
Fee for further review and continued inclusion in the Yahoo! Directory.
In order to view the full Yahoo! Directory Submit Service Agreement, you
I hope this addresses your request and I apologize for any inconvenience
this has caused.
Thank you again for contacting Yahoo! Billing. If we can provide you
with any further information, please reply to this email.
Directory Submit Billing E2Y
WAIT! What Terms of Service we are speaking about? Shouldn't Terms of Service be applicable only in the case when the service DID take place? What happened in reality is that Yahoo DID take money but HASN'T DONE anything. Specifically, it hasn't contacted me within the "guaranteed" seven business days with a conclusion whether my website can be included in Yahoo Directory or not. They also haven't provided any way to contact them.
How do you think? Can Terms of Service be applicable if a service hasn't take place? You paid for a service but the serviceman has ignored you. In any case:
WEBMASTERS, BEWARE OF YAHOO DIRECTORY! IT'S A SCAM!
This topic was started on Apr 17, 2012 and has been closed due to inactivity. If you want to discuss this topic further, please create a new forum topic.