The "Expert Authority" strategy: Building trust through tech

25 Feb 26 2:17 am

The "Expert Authority" strategy: Building trust through tech

High-ticket repair services rely heavily on the customer’s perception of the technician’s skill. Sharing micro-knowledge about micro-soldering or specific component roles builds immense authority. Professional outlets like Thanh Trang Mobile use this content strategy effectively, ensuring that when a customer’s expensive device breaks, they only trust a brand that clearly demonstrates deep technical expertise.