ablewebs wrote:Hi, Robyn,
Can you please try adding the text link on a clean/empty page with no text pasted in from MS Word. I tried to find the answer on the XSP forum, but I can't seem to locate it it. I know it's there somewhere, but my keyword searches aren't bringing it up. So we need to try the obvious: make sure you're not on a release with known issues, eliminate the MS Word formatting. If a clean page doesn't resolve the issue, please send me your version number. Also, let me know if you hear back from XSP Support.
robynm wrote:Hi Andrea
I have received a reply for support as follows
There are two possibilities here.
Either there was a data glitch in the website, or there was a formatting error on the web page.
If this is a glitch in this website.
Please export the website to an XSE file and then re-import it.
The import function will read the XSE file and fix any known errors. :)
If this is an error in the formatting, then the easiest option is to re-insert the links.
The editor in XSitePro is self correcting, so it should fix most errors automatically.
However Andrea I may try your idea first by placing text from wordpad. then try the first suggestion that support gave.
I'll let you know how I go.
I had xstiepro 2 and upgraded to xsitepro2.5.
I'll let you know how I go and thanks for the support!!
Thanks Mike, I'll email you the page :)
XSitePro Support wrote:Ben Fleeson <email@example.com>
This can happen if there has been a lot of style changes in a section ow web page.
From time to time XSitePro leaved some to the formatting behind when you change the style to something else (bold, point size, fonts etc.)
The best solution is to highlight a section bigger than you need (say a paragraph before to a paragraph after) to a and set this to the 'normal' style to remove all the formatting, and then add in the formatting you need :)
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