Joined: 15 Jun 06
28 Jun 06 6:18 am
They have 24/7 chat available.
But if you want anything done on the server you just contact their support team. You can call them any time also.
They get things done pretty quickly usually.
It can take about 1 or 2 weeks to get the server exactly how you want it (you can still have your sites on there in this period) but it is fully managed by them so no technical work if you dont want to do any.
I enjoy their service.
I have 100 sites on their basic level dedicated server and they are running fine.
I also have their Top level server which is quad core and should be able to handle 400 or more sites.
So depends on what you are looking for.
Maybe start small and upgrade when you need it, lets you get your feet wet and enjoy dedicated hosting.