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Forms of Spam Control?

PremiumMember
revimp
Posts: 274
Joined: 29 Jun 06
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Forms of Spam Control?

all of a sudden one of my sites has 820 spam emails!! I deleted them all and I changed the name to which the mail goes to, what else can I do? I do not have "spam assassin" on my control panel.I do have email filtering but I am not sure how to go about making the best use of it.



On further examination of some of my spam I see that they are sending spam from my domain name to my domain name! How is that possible/ It is mmk@mydomainname.com to 476@mydomainname.com. The first few letters or numbers are nonsensical and not from me.How can someone send from my domain name to my domain name?
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PremiumMember
sean06
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Joined: 16 Jun 06
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I've had this happen as well. I think it can happen when you have catch all accounts. Have you done this? If so, try removing it and seeing if it makes a difference.
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revimp
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when you say catch all accounts, do you mean "forward all items to one folder"?I am not sure what you mean.thanks
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Site Admin
markling
Posts: 2489
Joined: 13 Jun 06
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A catch all account means that any email sent to your domain will be forwarded to this account. So even if people send email to asfduiop@yourdomain.com, you'll get it.

The idea with this is that people who might not actually have a contact with your company might send email to info@yourdomain.com, or help@yourdomain.com, hoping to hit on an address that works. Or they might misspell a name. In theory, it's nice that the email actually gets through. But in reality it's a nightmare for spam. A lot of hosting providers disable this function because of the spam problem. If you dig through your cPanel you can probably find it too.

Check with your webhost about getting SpamAssassin -- it's pretty standard, and if it's not on your account then you can probably pay a little more to have it. If you enable SpamAssassin, it will then tag all emails with [Spam?] [Definitely spam?] [Disarmed] etc.

You can then set up a filter either on your server or on your email client to send these into a spam folder or delete them permanently. I would recommend getting rid of these emails on a server level, because downloading spam emails, even if you don't open them, can expose your computer to all sorts of nasties. Not to mention using up unnecessary bandwidth.

Hope that helps,
Mark
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PremiumMember
revimp
Posts: 274
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the only way I could figure how to make a link that was not clickable was like so:
"nospam at my domainname dot com"
Is this right? I tried to remove the link on xsite pro but was unable to.
I left my contact form as it is necessary and I made one other address ie: "nospam @" and I hope this will help. I also went to the cpanel and instructed it to bounce all non-routed mail,is that correct? Now I shouls get only mail by contact form and mail by people who can read and figure out what "at dot com" menas,right?thanks
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Site Admin
markling
Posts: 2489
Joined: 13 Jun 06
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Another thing you can do if you want your email address to appear on your site is to make a small image with your address on it.

Depending on how you've made your contact form, you might still get spam through that. The spam bots can usually find the address the form sends to.

I do strongly recommend asking about getting SpamAssassin on your account. In some cases it's just a case of putting up a bunch of gates that the spam has to get through to reach you. I've seen people set up SpamAssassin to tag spam, a filter to delete mail marked as spam or definitely spam by SpamAssassin, and then forward it all to a Gmail account which will filter out any messages that sneak through, and then set Gmail up to forward it all back to a yourdomain.com address.

I'm not saying you need to go to these lengths. Just find something that works for you. You could also get around the no SpamAssassin problem by routing all your email through a Gmail account, which then forwards email back to a different yourdomain.com address. If I know Google, they'll have some pretty sophisticated spam filters on Gmail.

Get creative! And know that we all feel your pain ;)

Mark
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PremiumMember
revimp
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On the xsite pro forum someone recommended this,
"install a turing code on your contact page. No bots can pass this."
what is this and is this a good idea?
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PremiumMember
chatyak86
Posts: 1369
Joined: 17 Jun 06
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You can also use http://captchas.net/
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