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Email problems with website

philsidan
Posts: 3
Joined: 13 Feb 09
Trust:

Email problems with website

Hi Guys,
My first site is up but having trouble with the email, to be truthful I'm no techie and need to know how the webmail works.I have a domain with Godaddy with email addresses which were working but now dont. have rang Godaddy and emailed them but still cant find the answers. Affilorama is hosting the site so who do I speak too Godaddy or Affilorama? I can send an email but can't recieve any.It is driving me crazy any help would be greatly appreciated.
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michael025
Posts: 232
Joined: 07 Oct 10
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Hi Philsidan,

First of all, where is your site currently hosted? Are you still being hosted by Go Daddy, or have you moved your DNS to point to Affilorama's name servers? If you are still using Go Daddy's hosting, you need to contact their support team.....If you are using affilorama's hosting, you can send an email with the details through the contact form at our support page.
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philsidan
Posts: 3
Joined: 13 Feb 09
Trust:
Hi Michael1025,
I'm pointing to Affilorama's name servers so I will contact the support desk.
Thanks for the info and taking time out to reply.
Philsidan
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Site Admin
mikeantiga
Posts: 787
Joined: 28 Mar 10
Trust:
If your domain is pointing to our Premium Hosting (ns1.affilohost.com and ns2.affilohost.com), then you should be using our mail server to send and receive email. Make sure that the email address exist on your Premium hosting control panel and that your email client (e.g. Outlook) is configured to connect to our pop/smtp server.
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This topic was started on Oct 25, 2010 and has been closed due to inactivity. If you want to discuss this topic further, please create a new forum topic.