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Help with a critical error!

theflyer
Posts: 5
Joined: 03 Aug 10
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Help with a critical error!

Hello,

I was trying to install a meta tag into my website through a wordpress plugin called Robot meta and I did something really wrong, I now get an 500 Internal Server Error when I try to get to my website or even my wordpress admin site! I was trying to verify my site with google to use their webmaster tools.

I checked my Hosting site and in the error log I get:

[Sat Jan 08 12:06:57 2011] [alert] [client 204.128.192.4] /home/theflyer/public_html/.htaccess: /home/theflyer/public_html/.htaccess:1: <meta> was not closed.

Can someone please help me get my site back up, I am really bad at this part of the buisness. Thank you!

Tim
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Site Admin
michellerana
Posts: 2372
Joined: 05 May 09
Trust:
I have sent a message to our technical staff and requested them to into this issue. Can you please email us through our contact form at our support page and give us your site URL and login details? If you still can access your WP dashboard, please create a temporary administrator user in the 'Users' menu of your WordPress site.
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Michelle
Customer Support


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Site Admin
mikeantiga
Posts: 784
Joined: 28 Mar 10
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Hi theflyer,

The most common cause of a 500 server error is a broken .htaccess file. To resolve the issue, you have to delete the code that was probably added to the .htaccess file when you installed the plugin. I suggest that you contact your host for assistance in fixing your .htaccess file.
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This topic was started on Jan 08, 2011 and has been closed due to inactivity. If you want to discuss this topic further, please create a new forum topic.