10 Jul 07 12:13 pm
Dear Affillobuds and Buddettes,
I appreciate your suggestions. I am going to set up my video camera today and use the speaker phone to record all of this from now on.
This whole thing started about May 30 when ValueWeb
started charging me overages for bandwidth. I first got a charge for .31 cents and didn't worry too much but then 1/2 hour later they sent me another charge for $7.81 and I can't remember what bandwidth I was allowed but it was very small. Well, I paniced went into the control panel and shut down the site.
By God, if I didn't get another 7.81 after that!!! so I immediately called the company and told the technician to shut me down because I didn't want to pay these obscene charges.
Here I am, finally getting traffic and I have to shut down my site.
Well anyway, I found an excellent hosting company (Hostgator- an absolutely fantastic company who I have since refered a millionaire to that has over 80 sites. Look at the business these ValueWeb
guys already lost!) and talked to them and they said that the company should have called me in the first place to tell me of being over their bandwidth which they said was extremely small.
So I opened an account with the new company transfered my files and DNS numbers etc. and I called up ValueWeb to cancel my service with them.
The man I spoke to was very nice he told me that if I had talked to the right people they would have erased the charges and increased my bandwidth blah blah blah....
I told him that I did talk to his people and they never suggested a thing.
But get this....He then said since I just paid for my yearly subscription he would reimburse me for it since I was a faithful customer for 5 or so years and I just started the new period.
I was happy and I thought the whole matter was settled.
So, these idiots reimbursed my credit card for$ 249.00.
This all happened around may 30th
Well, yesterday I get a bill from a collection agency for 43.90 and after I called the idiots up and paid it they sent me 3 invoices equalling over $150.00!!! One of the charges claimed it was for bandwidth overages!!!!
I am sooooo pissed you can't believe it.
I'll keep you all posted.
I'm going to video all of my conversations and put them on Youtube. Then we'll see how much business these guys get.