Joined: 13 Jun 06
16 Sep 07 11:20 pm
If you do a whois of yourhostinfo.com you get some contact information for this guy you mention. Whether any of it is legit or whether he actually answers you is another matter.
2800 E. Whitestone Blvd. Ste. 120 PMB 137
Cedar Park, Texas 78613
5122466370 Fax -- 5122466370
( broken link removed )
He also owns http://www.rtdwebsolutions.com
which also appears to be down.
Looking at a cached version of the page I see that you would have paid for it through paypal. If you've done this within the past 60 days there are a couple of things you could try:
1) If you paid with a credit card with a paypal account, you can contact your credit card company and ask for a chargeback. This is your best chance, I'd say you have almost 100% chance of getting your money back, and it's much better than trying to work through paypal.
2) If you didn't use your paypal account you can still contact paypal and dispute the charge.
If it's been more than 60 days... you can try, but there are no guarantees. Your best bet then is to just stalk the guy and harass him :)
As for getting your sites back... hopefully you will have had them backed up on your computer. If not, you can try trawling Google for cached versions of your site, or again -- keep harassing the guy.
Sorry this happened to you. When you're looking for hosting it's always going to be better to go with reputable companies, and realize that you usually get what you pay for.
Last edited by ampie g on 25 Jan 10 1:22 am, edited 1 time in total.
Reason: broken link removed