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My header won't show!
incomewithscotty
Posts: 2
Joined: 07 Jun 12
Trust:
13 Aug 12 1:26 pm

My header won't show!

Hi all,

I'm not sure what I've done and I'm not too good with the technical side of things so some assistance would be great.

my site http://acnepreventionstrategies.com is no longer showing the header image I created using Affilotheme. The header URL is http://acnepreventionstrategies.com/wp- ... header.png

My guess is I changed something in W3 total cache or WP optimize but I have no idea what I did! I had been making some changes to the settings to improve my page load times and I'm pretty sure that's where I messed up.
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cecille.l
Posts: 6369
Joined: 25 Feb 11
Trust:
14 Aug 12 9:46 am

 Hi incomewithscotty,

Could you please email me with temporary admin logins to your Wordpress site so I can look into the issue further? You can send it through the contact form on our support page.

Hope to hear from you soon. All the best!
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Cecille

Building affiliate marketing websites is a breeze: https://www.affilorama.com/affilojetpack
Like us on Facebook: https://www.facebook.com/affilorama
 
incomewithscotty
Posts: 2
Joined: 07 Jun 12
Trust:
14 Aug 12 10:14 am
cecille l wrote:Hi incomewithscotty,

Could you please email me with temporary admin logins to your Wordpress site so I can look into the issue further? You can send it through the contact form on our support page.

Hope to hear from you soon. All the best!


Hi Cecille,

I've just sent it via the support page. I appreciate your help.

Thanks,

Scott
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dazzlecat
Posts: 27
Joined: 10 Aug 09
Trust:
17 Aug 12 3:51 am

 That is so awesome that a staff member here (Cecille) is willing to go to your (Scott) site and look around inside to see what the problem is. I am NOW TOTALLY SOLD on being a big part of this forum and the products!!!
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cecille.l
Posts: 6369
Joined: 25 Feb 11
Trust:
17 Aug 12 9:54 am

 @dazzlecat: Thanks for the feedback! We do our best to help our members and we provide support both here on the forums and through emails sent through our support page. :)

@Scott: I responded to your support email but have not heard back from you. Is your site still not displaying the header?

Hope to hear from you soon.

Wonderful weekend to you both! :)
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Cecille

Building affiliate marketing websites is a breeze: https://www.affilorama.com/affilojetpack
Like us on Facebook: https://www.facebook.com/affilorama
 

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