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I haven't had a reply to my support emails

dussko
Posts: 4
Joined: 09 Aug 09
Trust:

I haven't had a reply to my support emails

Sent several e-mails (Aug 11., 13., 17., today) more or less about same issue, but got no reply until now.

Any ideas?
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jasondodd
Posts: 874
Joined: 08 Feb 09
Trust:
Hi

Are you still waiting on a reply? Possibly it got caught by an overzealous spam filter? Its hard to tell - I know the support team get a lot of emails but theyre pretty good at responding within 24 hours usually.

Whats the issue? Maybe we can answer it here
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Site Admin
michellerana
Posts: 2372
Joined: 05 May 09
Trust:
Hi Dusan,

I'm sorry to hear that there's a delay in responding to your queries. I am part of the support team and I tried to find your emails so that I could address your concerns. Unfortunately, I wasn't able to find any of your emails. Can you please resend your emails (http://www.affilorama.com/support) or post them on this thread so that we can address your concerns as soon as possible?

Thank you for your patience.

Michelle Rana
Customer Support
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Michelle
Customer Support


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dussko
Posts: 4
Joined: 09 Aug 09
Trust:
I sent a message via Contact Us form (http://www.affilorama.com/support) this time, but still didnt get any replies.
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Last edited by michellerana on 26 Oct 09 8:24 am, edited 1 time in total.
Reason: -
 

PremiumMember
ampie g
Posts: 444
Joined: 15 Oct 08
Trust:
Hi, I checked our support and for some reason we haven't received any of your emails. You can send me (or any staff) a PM instead and we'll help you out.
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dussko
Posts: 4
Joined: 09 Aug 09
Trust:
ampie, PM sent
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PremiumMember
ampie g
Posts: 444
Joined: 15 Oct 08
Trust:
I sent you an email and PM. Let me know if you need anything else.
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This topic was started on Aug 30, 2009 and has been closed due to inactivity. If you want to discuss this topic further, please create a new forum topic.