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Virus detected when using Traffic Travis

easyrider
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Joined: 25 Jul 10
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Virus detected when using Traffic Travis

When I was doing an SEO Analysis on Traffic Travis my antivirus software detected a virus and blocked it. How could this happen?
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Greg
 
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michellerana
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Joined: 05 May 09
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The warning that you received may be due to the settings of your security software (which is probably set to high).

We would like to assure you that Traffic Travis is clean and does not contain any malware, virus and other malicious software of any kind whatsoever.

If you continue to have problems, please send an email to http://www.traffictravis.com/help . Thanks!
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Michelle
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easyrider
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I was not suggesting that Traffic Travis contains any malware. What I was wondering was whether it is possible to pick up a virus if one of the sites that TT does an analysis on (eg. in the SEO analysis of a keyword) contains a virus?
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Greg
 
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cecille.l
Posts: 6964
Joined: 25 Feb 11
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I don't think that is possible but I will check that with one of our Traffic Travis developers. This issue with your antivirus software alerting you when running Traffic Travis happens to me too. I use Avast and I think what happens is that when running analyses, Traffic Travis picks up links to websites that contain viruses or are potentially harmful, so the antivirus shouts a warning.

BUT do not hold me on that. :)

I'll check with a developer and update this thread when I have feedback.

Thanks! Have a good day!
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Cecille


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cecille.l
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Joined: 25 Feb 11
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UPDATE:

I checked with a member of our technical staff and it is exactly as I said: When we run an analysis of a page, for example, Traffic Travis picks up links to websites that may be harmful or contain information that can harm our computer. So the antivirus flags us and blocks the connection. This is normal since Traffic Travis will pick up all sorts of links related to your website (or the website/webpage you're running a check on). It might be best to inform the website owner that their webpage/website is flagged as harmful.

Hope that helps. Happy Holidays!
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Cecille


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easyrider
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Joined: 25 Jul 10
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My antivirus software has now identified the file traffic travis v4\wbhost.dll as a trojan horse and automatically deleted it. The result: Traffic Travis doesn't work!

This means that every time I do a full scan of my computer with TT installed, it is going to pick up this file and disable it. Is there anything that I can do to stop this happening?
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Greg
 
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cecille.l
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Hi Greg,

I apologize for any inconvenience or confusion caused. We've received similar inquiries through support. Are you by any chance using Kaspersky? We ran Traffic Travis through Virustotal and only Kaspersky out of the 41 other anti-viruses reported a trojan in the wbhost.dll file. I suggest you report this in Kaspersky as False Positive through their support page.. We've contacted Kaspersky direclty but have yet to hear back from them.

I will update this thread once I have feedback. Thank you for your patience!
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Cecille


Step by step guide to "Penguin-proofed" sites : www.affilorama.com/affiloblueprint


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easyrider
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It definitely was Kaspersky. Crazy Russians - they must have been drinking too much vodka at the time!
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Greg
 
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cecille.l
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LOL. I wouldn't go too far as to say that but yes, someone went a bit over-zealous. ;)
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Cecille


Step by step guide to "Penguin-proofed" sites : www.affilorama.com/affiloblueprint


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cecille.l
Posts: 6964
Joined: 25 Feb 11
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Update: We have heard back from Kaspersky and they have confirmed that the virus warning was due to a "false detection". This will be corrected on their next update.

Hope that helps. Have a good day!
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Cecille


Step by step guide to "Penguin-proofed" sites : www.affilorama.com/affiloblueprint


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This topic was started on Dec 10, 2011 and has been closed due to inactivity. If you want to discuss this topic further, please create a new forum topic.