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Please compare MailChimp Vs AWeber

PremiumMember
jimcoe
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Joined: 13 Feb 12
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Please compare MailChimp Vs AWeber

Hi All,

What's your actual experience using MailChimp (paid) Vs AWeber (paid) in WordPress?

I'm liking MailChimp, mostly because of their visual appeal and the "Look & Feel" of the content they produce. And I'm finding that you can bypass their more automated form and template creation tools and work in bare CSS and HTML - to get complete creative control for those times when you want to try some special marketing idea.

Since I've been working in MailChimp lately, I've lost touch with the latest upgrades and features in AWeber, so I'm wondering if I'm missing something there.

What do you think???

Thanks All!
_jim coe
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Site Admin
cecille.l
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Hi _jim coe ,

I haven't used MailChimp so I don't think I'm qualified to write a feedback. Their interface seems very simple and they offer much customization as well as templates. I always look at the support and let that guide me most of the time. So far, Aweber has provided good customer support.

My two cents. Have a good day!
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Cecille


Step by step guide to "Penguin-proofed" sites : www.affilorama.com/affiloblueprint


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jonathan_l
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Hello jimcoe,

Speaking from personal experience, I much prefer MailChimp; they have put a lot of time and effort into their usability, making them the hands-down winner amongst email marketing providers, in my opinion.

*However* there is one key thing you need to be aware of, and you may not like to hear this: their Terms and conditions explicitly prohibit using Mailchimp for Affiliate Marketing: http://mailchimp.com/legal/terms/ (Clause 11f, point 8).

Just always something to be aware of.

- Jonathan
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PremiumMember
jimcoe
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Many thanks, Cecille, Jonathan.

Yes, I'm really liking MailChimp more the more I use it. Especially since discovering I can use CSS and design forms from scratch (no default templates). As a vendor and info product writer, I'm not using MailChimp for affiliate marketing - just for my PDF ebook/Kindle ebook vendor site's newsletter signup and AR series.

But thanks for that reminder!

Also, another tip for those new to MailChimp. You can't do Autoresponders in the free version of MailChimp.

_jim coe
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mark schaaf
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I am wondering why would Mailchimp not want you to use their set up for affiliate marketing, I mean if you are trying to sell something why would it mater whether you are selling something you make or something someone else makes.
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Mark
 
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jimcoe
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Perhaps they've had issues with spam emails from marketers?

MailChimp has a very strict anti-spam policy, but unlike AWeber, they don't require double opt-in of all recipients. This might tempt people to spam more using MailChimp then they can on AWeber?

Hope this helps...
_jim coe
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cecille.l
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MailChimp has a very strict anti-spam policy, but unlike AWeber, they don't require double opt-in of all recipients. This might tempt people to spam more using MailChimp then they can on AWeber?


Hi Jim,

You have a good point and I think that is one of the reasons why they do not like their services to be used for affiliate marketing purposes. I haven't checked but I think this prohibition applies only to their free service though.

Have a good weekend!
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Cecille


Step by step guide to "Penguin-proofed" sites : www.affilorama.com/affiloblueprint


Add us on Google Plus: http://www.affilorama.com/googleplus
 
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jimcoe
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Thanks for that Cecille. Since I have a paid MailChimp account (in order to use their autoresponders), I may get an opportunity to see if affiliate links are indeed allowed in paid accounts.

That would be an important fact - though not so much for me, since I'm mostly an info product vendor. If time allows, I'll check out their TOS and report back.

Cheers!
_jim coe
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cecille.l
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Hi Jim,

I would appreciate that and the other members would certainly benefit from it too! :)

Have a good day!
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Cecille


Step by step guide to "Penguin-proofed" sites : www.affilorama.com/affiloblueprint


Add us on Google Plus: http://www.affilorama.com/googleplus
 
mlogan132003
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Great information guys! Please keep it up
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jimcoe
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OK, I've had a look at the MailChimp legal TOS (Terms-of-Service).
1. I'm not a lawyer, so will not attempt to interpret any of their statements.

2. It says nothing about paying customers having any more rights or privileges than free customers. Therefore the idea that if you pay (e.g. to get access to their autoresponders) you can then do affiliate marketing is bogus.

3. EVERYONE who uses "one-to-many" emails should read the MailChimp TOS! That's because it's much more than the usual strictly legal document. It contains a really excellent tutorial on spam and it's consequences for those who spam.

4. MailChimp automatically tracks all email broadcasts and automatically follows any spam reports from email recipients right back to your account, where they are tracked. Too many and your out.

Here are some items I'm pasting from the MailChimp TOS:

We offer very powerful tools at a very low price. In exchange we expect our customers to act with integrity and follow our rules in order to help us maintain our reputation as having customers who only send bulk email to people who have consented to receiving them or with whom they have had a relationship from earlier selling or licensing (or negotiating to sell or license) a product or service and to not otherwise abuse our system.


g. You will not set up multiple accounts for any individual, organization or entity or in order to send substantially similar content unless you are part of a franchise.


i. You will not send transactional messages through MailChimp unless you use our Simple Transactional Service or Mandrill.


It is a concern to us if you use MailChimp to send any unsolicited email to anyone with whom you have no relationship. It is much more of a concern, and more likely to cause our system to be blocked by various ISP's, for you to send an unsolicited email to an entire list of people you don't know.


Also, there are some industries that send certain types of content that result in higher than normal bounce rates and abuse complaints, which in turn jeopardize the deliverability of our entire system. No offense intended, but because we must ensure the highest delivery rates possible for all our customers, we do not allow businesses that offer these types of services, products, or content:


Illegal goods or services
* Escort and dating services
* Pharmaceutical products
* Work from home, Internet Lead-gen, Make money on online opportunities, etc.
* Online trading, day trading tips, or stock market related content
* Gambling services, products or gambling education
* Multi-level marketing
* Affiliate marketers
* Credit repair, get-out-of-debt content
* Mortgages and/or Loans
* Nutritional Supplements, Herbal Supplements or Vitamin Supplements
* Pornography or nudity in content
* Adult novelty items or references in content
* List brokers or List rental services
* Marketing or sending commercial email without proper permission


In Conclusion:
From the MailChimp TOS it is clear that they do not allow affiliate marketing and that they are very aggressive in preventing spam.

Hope this helps....
_jim coe
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Site Admin
jonathan_l
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@jimcoe,

Thanks for that; you are right in that paid users have no extra rights over free users; the ToS apply to everyone.

@mark schaaf (and everyone else):
The reason for Mailchimp's seemingly aggressive policy makes more sense when you view email sending from a technical perspective. I can tell you, from personally having to manage an email delivery system, that email delivery is *hard*. Like, *really hard*.

Despite the fact that email is used for most online communication (In 2010, 107 *Trillion* emails were sent, of which 10 trillion were actual legitimate emails - so ~29 billion *per day*), email delivery is actually very unreliable - email delivery isn't guaranteed. Mail servers are notoriously picky about sending email, and even pickier about receiving - they can refuse to receive an email from someone for (literally) hundreds of reasons.

Receiving servers can even choose to completely refuse to accept any email from an entire server or range of servers.

Now you can see where we might have a problem.

A receiving server (let's say, for example, Yahoo's email servers) may receive a few thousand emails from a server (for example, Mailchimp). Now, if one of Mailchimp's customers is being naughty and sending bad emails, there's a good chance that many of those emails could be marked as spam by Yahoo's customers.

When that happens, the Yahoo server goes "Oh, more than a certain percentage of emails from this server have been marked as spam. This is bad. Block the sending [Mailchimp] servers - they're clearly spammers".

Unfortunately, it doesn't matter then that the 'spam' emails came from one specific user in Mailchimp's system - as far as Yahoo is concerned, all the emails came from one place (the Mailchimp server). So if Yahoo blocks all of Mailchimp's servers as a result, it doesn't just affect the spammer, but every single Mailchimp user.

As you can imagine, that's very bad.

Consequently, MailChimp (and most email providers) are very, very strict about letting industries that are *known* to have a significantly higher than average percent of emails reported as spam; one of those is affiliate marketing - you can thank the world of grey-hat and black-hat affiliate marketers for that. Basically Mailchimp is willing to sacrifice a few legitimate customers to also reduce the chance of bad customers in their system, and ensure a great experience for their customers from other industries.

I don't blame them, I blame the affiliate marketers who gave our industry a bad name.

For what it's worth, Mailchimp, Aweber and most every other email provider do actually track which specific customers' emails are regularly marked as spam, and tend to have aggressive policies about shutting down accounts, basically for the reason I just outlined above - even Affilorama has received a warning email about exceeding a certain level of spam warnings [but it was a misunderstanding, which we resolved :) ]. It's just that Mailchimp prefers to be proactive, rather than reactive in their spam response.


---------------------------------------------------------------

By the way, if you're interested, MailChimp are so confident in how difficult it is to successfully run an email delivery system that they've put together a guide that could help anyone set up their own system:
http://mailchimp.com/resources/guides/html/email-delivery-for-it-professionals/
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PremiumMember
jimcoe
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Thanks Jonathan - very informative!

Yes, I've had to help get a client "un-blacklisted" because a spammer was on a nearby block of IP addresses on his shared hosting web host account. My client's website email address was an "innocent bystander", but was "caught in the crossfire". Suddenly one day his emails stopped being delivered to many of his own business clients because his email address ended up on a couple of blacklists. His site was strictly as a top leadership consultant and well known author - pretty academic in fact. He wasn't selling anything, nor an affiliate.

It wasn't easy to get his status reset.

_jim coe
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jonathan_l
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@jimcoe,

A perfect example, so you'll understand better than most why MailChimp behaves the way they do :)

And yes, I can imagine getting that email unblocked would have been one of the most time-consuming and frustrating things you can do online.
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cecille.l
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@jonathan - Thanks so much for explaining the hows and whys of an email delivery system. I've learned much from it and I'm sure other Affilorama members will too! :)

@jim - Thanks for taking the time to share the MailChimp TOS with us! All the best!
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Cecille


Step by step guide to "Penguin-proofed" sites : www.affilorama.com/affiloblueprint


Add us on Google Plus: http://www.affilorama.com/googleplus
 
kadamvv
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Hi Jim,

I suggest you try outsourcing the entire newsletter activity at 30% of the cost you incur, with not compromise on the analytics or results. Check www.knowledgeworkz.com

Reg,
kadamvv@gmail.com
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kadamvv
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Hello,

I suggest you try outsourcing the entire newsletter activity at 30% of the cost you incur, with not compromise on the analytics or results. Check www.knowledgeworkz.com

Reg,
kadamvv@gmail.com
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PremiumMember
jimcoe
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Thanks, but I prefer to write my own content and control my own mail list (mostly using paid MailChimp and their autoresponders). I'm much more interested in high quality and long-term success (and in projecting my own unique "voice") than in cost - which is really minimal in any case.

_jim coe
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usman shahzad
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Hi

You can never learn to do anything unless you try it once. I would recommend you to " imailunlimited " check it out and sign up a trial. Don’t worry the website support team will assist you each and every part of the software and guide you how to create a campaign and how to run it. I have been using this platform from a long time now. They have guided me everything and help me out every time and when I was stuck. They have a amazing support team that is available around the clock 24×7 so you can contact them easily any time. Also the feature of this software are amazing you can monitor your campaign while sending it out. You can know the click rates, open rates on the same time. The best part is they provide dedicated SMTPs. Domain and IPs that will help you out on your deliver rates. More delivery rates much easy to use. There is no website/company that ensure you the email will be sent to “inbox” but only the guarantee that :)



Thank you!
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