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Is anyone having trouble with Google Analytics?

PremiumMember
kieran
Posts: 100
Joined: 11 Apr 09
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Is anyone having trouble with Google Analytics?

Hello Everybody

I have been using Analytics for a couple of months and find its reports very useful (I currently have 3 sites or 'profiles'). However, about 10 days ago, I found that I could only login to the Overview page but was being prevented from getting into the reports by my overzealous Internet Explorer browser. The message says: To help protect your security, Internet Explorer has blocked this website from displaying content with security certificate errors.

No matter what changes I try to make in Tools, or in my firewall (Kaspersky), this blocking will not go away. The page even carries my firewall message 'Trusted Site'!

I have tried accessing with Firefox and Chrome, no messages but no access to the reports either. Trying with a different computer, an Apple Mac with no firewall and using Safari, still no luck. So I don't think this is a firewall issue and, in any case, I havn't changed anything in my computer settings in the last few weeks.

Google has responded by saying, in essence, this is not a Google problem. At the same time it has pointed me to a number of forums with threads on exactly this problem dating back at least 3 years - and all say that this IS a Google problem! To me , the problem seems to be a Google security certificate that is not being recognized by my computer (but why now, after a few months working OK?).

I have tried numerous techie websites that claim to solve all sorts of problems like this, but each thread always end with the open question: What can I do to solve this problem?

Has anybody else experienced this and, more importantly, has anybody got a solution that works?

Or is there another good website data reporting program that anyone could recommend instead of Analytics?

Regards

Kieran
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Last edited by michellerana on 02 Oct 09 10:22 pm, edited 1 time in total.
Reason: title changed to describe the post better
 

Kieran

www.moneymakingbuzz.com - the Key to Online Wealth
www.buildthingsdirect.com - the Top Site for Home Improvement Projects
 
esolutions
Posts: 717
Joined: 28 Apr 09
Trust:
Hi,

I haven't had trouble accessing Google Analytics, not sure what could be happening there.

There is a free stats program called statcounter.com that offers very basic stats.

A paid program that absolutely blows GA out of the water is visistat.com, really great stats indeed, I think they start at $10 a month or something like that.

Good luck
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PremiumMember
kieran
Posts: 100
Joined: 11 Apr 09
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Thanks, I might give visistat a try if I can't get Google to sort thngs out.

Kieran
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Kieran

www.moneymakingbuzz.com - the Key to Online Wealth
www.buildthingsdirect.com - the Top Site for Home Improvement Projects
 
Site Admin
michellerana
Posts: 2372
Joined: 05 May 09
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Hi Kieran,

I've read positive reviews on Statcounter, Statsjunky and Tracking202 Pro as tracking softwares :)
Statcounter is free if you have low volume.
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PremiumMember
kieran
Posts: 100
Joined: 11 Apr 09
Trust:
Thanks Michellerana

My battle with Google continues, but I think I will give Statcounter a try.

Appreciate your help.

Kieran
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Kieran

www.moneymakingbuzz.com - the Key to Online Wealth
www.buildthingsdirect.com - the Top Site for Home Improvement Projects
 

This topic was started on Sep 30, 2009 and has been closed due to inactivity. If you want to discuss this topic further, please create a new forum topic.