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Elance overcharged me?

nelsencaleb
Posts: 164
Joined: 16 Jul 10
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Elance overcharged me?

OK so I signed up for Elance today and just to check that the payment went through I logged into my bank account. They charged me 3 times for the amounts of: 7.94, 2.06, and 1.00. This might not seem like a big deal to everyone, but it is to me, because every penny adds up. Would you suggest that I contacted Elance and explain this to them?
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jmpruitt
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Joined: 19 Jun 09
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i would, but then it is elance...
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racnicole
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Joined: 16 Apr 10
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Hi nelsencaleb, this is Nicole Miller from vWorker.com (formerly known as Rentacoder.com).

You might want to double-check which services you signed up for, if you're a worker. Elance charges different amounts based on worker subscription services.

If you're an Elance employer, you might want to review the site's help files and TOS, as Elance charges a non-refundable $10 to set up your account and several other miscellaneous fees as well.
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nelsencaleb
Posts: 164
Joined: 16 Jul 10
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Hello, the problem is solved. I was refunded my money also they said. I just told them I wasn't serious enough yet which is what the $10 is for and they closed my account.
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This topic was started on Aug 29, 2010 and has been closed due to inactivity. If you want to discuss this topic further, please create a new forum topic.