I haven't had a reply to my support emails
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dussko
- Posts: 4
- Joined: 09 Aug 09
- Trust:
30 Aug 09 8:13 pm
I haven't had a reply to my support emails
Sent several e-mails (Aug 11., 13., 17., today) more or less about same issue, but got no reply until now.
Any ideas?
Any ideas?
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JasonDodd
- Posts: 874
- Joined: 08 Feb 09
- Location: New Zealand
- Trust:
30 Aug 09 8:38 pm
Hi
Are you still waiting on a reply? Possibly it got caught by an overzealous spam filter? Its hard to tell - I know the support team get a lot of emails but theyre pretty good at responding within 24 hours usually.
Whats the issue? Maybe we can answer it here
Are you still waiting on a reply? Possibly it got caught by an overzealous spam filter? Its hard to tell - I know the support team get a lot of emails but theyre pretty good at responding within 24 hours usually.
Whats the issue? Maybe we can answer it here
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michellerana - Posts: 2127
- Joined: 05 May 09
- Location: Philippines
- Trust:
31 Aug 09 2:08 am
Hi Dusan,
I'm sorry to hear that there's a delay in responding to your queries. I am part of the support team and I tried to find your emails so that I could address your concerns. Unfortunately, I wasn't able to find any of your emails. Can you please resend your emails (http://www.affilorama.com/support) or post them on this thread so that we can address your concerns as soon as possible?
Thank you for your patience.
Michelle Rana
Customer Support
I'm sorry to hear that there's a delay in responding to your queries. I am part of the support team and I tried to find your emails so that I could address your concerns. Unfortunately, I wasn't able to find any of your emails. Can you please resend your emails (http://www.affilorama.com/support) or post them on this thread so that we can address your concerns as soon as possible?
Thank you for your patience.
Michelle Rana
Customer Support
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dussko
- Posts: 4
- Joined: 09 Aug 09
- Trust:
02 Sep 09 9:22 pm
I sent a message via Contact Us form (http://www.affilorama.com/support) this time, but still didnt get any replies.
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Ampie G - Posts: 445
- Joined: 15 Oct 08
- Location: Philippines
- Trust:
03 Sep 09 6:31 am
Hi, I checked our support and for some reason we haven't received any of your emails. You can send me (or any staff) a PM instead and we'll help you out.
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dussko
- Posts: 4
- Joined: 09 Aug 09
- Trust:
03 Sep 09 3:34 pm
ampie, PM sent
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Ampie G - Posts: 445
- Joined: 15 Oct 08
- Location: Philippines
- Trust:
04 Sep 09 6:23 am
I sent you an email and PM. Let me know if you need anything else.
