Forum

[newstart]

A few weeks ago I purchased Backlink Profit Monster. The software was working real well until Yahoo Site Explorer dropped off the planet. Now the software is worthless.

Problem- I have contacted support@BacklinkProfitMonster. Have not received a reply. I liked the software but I am considering requesting a refund. I have a week or so left of my 60 day trial period.

Any ideas!

Margene

 

[esolutions]

Hi,

If it's not working and you're not receiving a reply I hope that you're actually able to receive the refund.

Sadly many developers ended up stuck with nothing when Yahoo Site Explorer shut down.

 

[jmpruitt]

sounds like they disapeared to keep from honoring the refunds. that is part of why I always like making purchases through paypal. Paypal will make sure you get the refund

 

[newstart]

I will know within a few days. The purchase was made through Clickbank using a PayPal card.

My preference would be for the software to function properly. Since I have not had any contact from support I am assuming that they do not know how to correct the problem of Yahoo Site Explorer being taken off-line.

I will be surprised if I actually lose money.

Margene

 

[newstart]

The money has been returned! I would have prefered a working computer program. Thank you everyone.

 

[Cecille L]

Hi Margene,

That's great news! At least you get your money back. Still, I agree with you: a working software that could have helped you earn more is much better.

Happy Holidays!

 

[newstart]

The other day I received an email from the company stating they had found a fix for the problem. I will probably be re-purchasing the software. It was a real time saver. If the fix gets the same information it is well worth it.

Thanks everyone.

Margene